As we discussed last week, there are three key steps to training and strengthening your emotional intelligence as well as the emotional intelligence of others. Step two in the journey to improving your EQ is to take a good, hard look at your ability to be emotionally empathetic toward others. According to Dr. Daniel Goleman, […]
EQ Is A Trainable Superpower. Here’s How – PT2 (#70) Read More »
Do you believe it is possible to increase your own emotional intelligence? Is it possible to increase the EQ of others? According to Dr. Daniel Goleman, a person’s emotional intelligence is a malleable, trainable skill – unlike your IQ. He argues that a person could even train their emotional intelligence well beyond its natural levels.
EQ Is A Trainable Superpower. Here’s How – PT1 (#69) Read More »
The average business only hears from 4% of dissatisfied customers. So when you do hear from an irate customer, it’s important to look at it as a golden opportunity to improve your services, prevent future complaints, and gain a loyal customer. This approach is not intuitive, but it’s effective. Today, I talk about how to
Make Irate Customers Happy Again Read More »
Do you ever feel like you only accomplish your goals as a leader when you’re stern and unbudging? It doesn’t have to be this way. Today, I talk about how to be a good leader by walking the line between people-pleaser and a-hole. I share three tips for creating the company culture you want through
Walking the Line Between People Pleaser and A-Hole (#58) Read More »
I recently was introduced to Kevin Korgba, an advocate for real and sustainable development in Africa, who believes that Africa’s future hinges on holistic education and transformational leadership.
More Service equals More Leadership with Kevin Korgba Read More »
Michael Hudson is currently the professor at Aspire Leadership, a business that delivers transformational leadership development programs to emerging leaders, equipping them to build, influence, and create impact by putting people first. During his 10 years in academia, Michael spearheaded 2 nationally recognized business programs: one at Cornell University and the other at the University
Michael Hudson: Curious Case for Leadership (#46) Read More »
My friend and colleague Zeenat Thawer helped me perfectly answer important questions about parenting and leadership.
Do I Need To Be My Kid’s Friend? With Zeenat Thawer Read More »
We’re a third of the way to my hundredth episode. This milestone snuck up on me, but here it is, and I owe my thanks to many men and women who have supported my vision and helped me to reach it. Today, I share a compilation of broadcasts to the world from my guests on
33rd Is The Charm ft All Guests (#34) Read More »
I was joined by Santina Benson on an episode of my podcast titled “Navigating the Ego Jungle with Humility”, and she shared her leadership journey.
Organizational Humility Eats Strategy for Breakfast Read More »
We live in a culture of schedules. We schedule nearly everything we do, but do we carve out time to listen? Today, I talk about why you should. In this episode, I talk about why most of your problems can be solved by listening. I offer statistics that illustrate the value of listening and explain
An Empathetic Ear is all We Need (#2) Read More »
