Empathy – Page 2 – Murtaza Versi

Practical Tips For Making The Transition With Teams From Boss To Coach

Workplaces are communities, built around the relationships we have with our peers. Leaders are able to use their privileged positions to attain goals by becoming pillars of the community and reaching out to many people to help build their abilities. But while making this transition to coaching, how do we balance those goals? Listen effectively […]

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A toast to 2020

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To the incredible and brave healthcare workers who carried us through this year and the pandemic. They brave the storm at the frontline every day to help others. True leaders in their lives and an inspiration to us all! As with last year, I do want my final article to be one of hope and

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To Forgive Or Not To Forgive – Mending Broken Trust In The Workplace

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As the old saying goes “Trust is like a mirror, you can fix it when it’s broken but you can still see the cracks in the reflection”. It is sometime easier to throw away the whole mirror and buy a new one. However in work relationships, it can be more complex than that. Trust erodes

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If You Have These, You Are A Next Level Leader – Part 2

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You’re highly perceptive Have you ever had to send someone home early on a work day no questions asked? A team member walks in and you “can see” that they aren’t in the right frame of mind. Or in restaurants where everyone is seated for food and drinks but beneath the surface a waiter picks

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If you have these, you’re a next-level leader

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Who is a leader? Are leaders born or made? Current or aspiring; there are skills that any leader would need to level up.

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5 Simple Actions to Improve Consciousness in Your Leadership

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Conscious leadership means as leaders, we are more aware of our surroundings and our decisions and actions are centered on everyone’s wellness instead of purely selfish motives.

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Want higher profits? Embrace The Irate Customer.

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The average business only hears from 4% of its dissatisfied customers. 96% of unhappy customers go into the world and speak poorly about your service to everyone who will listen. Bad news travels fast.

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Developing and Promoting Empathy in the Workplace

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This is a part 2 of another article I wrote recently, so feel free to read for more insights on empathy.

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