Why do people have conflict? All sorts of things can lead to an unkind word or action that sparks passionate responses. But you may be surprised to hear that healthy teams aren’t afraid of conflict, and conflict leads to innovation. Today, I talk about how to argue well within your team. I note the importance […]
Arguing Makes Teams Better (#51) Read More »
All the available research supports the notion that understanding leaders engage their staff more. A leader’s ability to listen, understand and respond empathetically to their teams is a “critical driver of overall performance” for management. But only 40% of frontline leaders have the skill to be considered proficient in this. 40% may not sound too
What you can learn from the top 40% performers on team management Read More »
